video1.0<iframe src="https://www.loom.com/embed/0801f530fc1a441185afca843dcf7cf0" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/0801f530fc1a441185afca843dcf7cf0-110fc0f1b0f17e05.gif127.6This Loom explains how to use the Brave dashboard to monitor account performance, especially appointment and journey conversion metrics. It shows where agents activity appears, then breaks down appointment stats by who booked them, including appointment completion rate where completed means in the past and not canceled or no showed, along with total appointments for a chosen time period. The Loom also covers journey insights, including how many opportunities were created, how many reached the goal, and the key conversion percentage of distinct leads turning into appointments. It notes that win rate and revenue reporting depend on manually marking opportunities as one, otherwise the dashboard stats remain near zero.