<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/0821b605cb494faba78de14d4532e83a&quot; frameborder=&quot;0&quot; width=&quot;1114&quot; height=&quot;835&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>835</height><width>1114</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>835</thumbnail_height><thumbnail_width>1114</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/0821b605cb494faba78de14d4532e83a-902ef0dce04a28a4.gif</thumbnail_url><duration>390.632</duration><title>Journey Mapping to Drive Behavioral Change</title><description>This Loom explains journey mapping and how it turns an expert’s knowledge into a customer path that drives behavioral change. The process uses 2 to 5 two-hour sessions to deconstruct your journey into bite-sized behavioral steps using research-based approaches, including gamification, onboarding that supports identity shift, psychological safety, nurture touchpoints, and mapping peak emotional highs and lows for upsell opportunities. It produces a plug-and-play Google sheet for builders, specifying what content is needed at each step. Pricing is a one-time $5,000 fee, with a first session scheduled within 12 hours after initial payment and typically completed within three sessions.</description></oembed>