video1.0<iframe src="https://www.loom.com/embed/082a59b5374c414693c72825e41b20f3" frameborder="0" width="2308" height="1731" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>17312308Loomhttps://www.loom.com17312308https://cdn.loom.com/sessions/thumbnails/082a59b5374c414693c72825e41b20f3-813978cc2a08dd7f.gif178.9011In this video, I’m reviewing our Apply or Waive a Fee Modification rule, which allows us to dynamically apply or waive fees based on specific conditions we set. I walk through how to create a rule, prioritize it, and provide an example of charging a handling fee for exchanges. It’s crucial to understand that our rules run top to bottom, so prioritization is key to ensure the right fees are applied or waived. I also demonstrate how this works in the customer UI, highlighting the integration with Stripe for processing payments. Please take a moment to review this process and consider how it might impact your interactions with customers.