<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/087a5f313f1a4443b6f7faf2701d4134&quot; frameborder=&quot;0&quot; width=&quot;1728&quot; height=&quot;1296&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1296</height><width>1728</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1296</thumbnail_height><thumbnail_width>1728</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/087a5f313f1a4443b6f7faf2701d4134-666da01a8c989b3a.gif</thumbnail_url><duration>246.529</duration><title>Transforming Client Management: A Proactive Approach for Investment Managers</title><description>In this video, I discuss the challenges investment managers face when managing a large client base, highlighting the lack of efficient systems to track client needs and market changes. I introduce a new Dashboard that prioritizes clients based on urgency, allowing us to address mandate breaches, relationship gaps, and life events all at once. For example, it flags clients like Margaret Thornton-Worlds, whose portfolio has drifted above her mandate, and reminds us to reach out before they contact us. This tool transforms our workflow from a reactive process into a proactive one, enabling us to connect with clients in minutes rather than hours. If this sounds like the morning you want to have, I encourage you to visit Proactive.</description></oembed>