video1.0<iframe src="https://www.loom.com/embed/0906605bc0934eeb8c6ff4bb08c6c29d" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/0906605bc0934eeb8c6ff4bb08c6c29d-24226ee21acdfecc.gif175In this video, I walk through the environment variables needed for our solution setup. I demonstrate how to grab the necessary IDs from our instance URL and explain the process for configuring the Teams Channel ID and Team ID for our problem management team. I also highlight the importance of correctly formatting these IDs by replacing specific characters. Additionally, I remind everyone not to alter the queues and statuses during this process. Please ensure you follow these steps to complete the environment variable updates.