video1.0<iframe src="https://www.loom.com/embed/0918d74e10ea48d78fb58f940d8b0bf6" frameborder="0" width="1326" height="994" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9941326Loomhttps://www.loom.com9941326https://cdn.loom.com/sessions/thumbnails/0918d74e10ea48d78fb58f940d8b0bf6-1707e4bfc7a55ddf.gif101.456An issue that has been coming up recently causing imports to fail for no apparent reason. One reason for this is the encoding of the csv has changed, likely through the customer using SaveAs function or converting xls into csv or txt If the data looks all OK, save the file as csv or txt (MS-DOS)