video1.0<iframe src="https://www.loom.com/embed/0997b6530a444a1a8f0b69cab7f70054" frameborder="0" width="3456" height="2592" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>25923456Loomhttps://www.loom.com25923456https://cdn.loom.com/sessions/thumbnails/0997b6530a444a1a8f0b69cab7f70054-588bea27ee809d71.gif324.363333In this video, I walk you through the process of building scripts within our agency's dialer system. We cover how to create and organize scripts, utilize variables for smoother agent interactions, and implement decision splits for different customer scenarios. I also share my personal tips for formatting content and emphasize the importance of saving changes frequently. Additionally, I recommend using the simulator tool to visualize how the scripts will appear to agents once completed. Please make sure to follow these steps as you develop your scripts to enhance our call efficiency.