video1.0<iframe src="https://www.loom.com/embed/09bf80d18f7b43f38e377488afc97a61" frameborder="0" width="1882" height="1411" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14111882Loomhttps://www.loom.com14111882https://cdn.loom.com/sessions/thumbnails/09bf80d18f7b43f38e377488afc97a61-815ece5e80425380.gif716.361In this video, I address some discrepancies regarding the process of handling drops, specifically focusing on a case with Bridget Irving, a Wednesday swimmer whose mom has requested to drop her from the program. I walk through the steps we need to take to ensure everything is processed correctly. It's crucial that we all understand this procedure to maintain consistency in our operations. Please pay close attention to the details as I guide you through the process. Your cooperation in following these steps is appreciated.