video1.0<iframe src="https://www.loom.com/embed/0a4fdb7439c84c4cac61660ae3dd7efa" frameborder="0" width="1908" height="1431" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14311908Loomhttps://www.loom.com14311908https://cdn.loom.com/sessions/thumbnails/0a4fdb7439c84c4cac61660ae3dd7efa-995029e73c964338.gif209.237This Loom covers scheduling a medical clinic appointment for a new patient requesting teeth whitening. The caller provides the name James Henderson and a callback number 007122 416, and confirms they are a new patient. They request tomorrow morning at 10 a.m., and the urgency is marked as routine. SMS is chosen for appointment reminders, with a note to send an SMS about an hour before the appointment. The assistant confirms the details and passes the request to the scheduling team to confirm and send the SMS.