video1.0<iframe src="https://www.loom.com/embed/0b0c35de205a4072acb0096a4476f3aa" frameborder="0" width="1108" height="831" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8311108Loomhttps://www.loom.com8311108https://cdn.loom.com/sessions/thumbnails/0b0c35de205a4072acb0096a4476f3aa-3812a74f52cf4bed.gif408.081In this video, I walk you through the process of creating impact drivers in our system, specifically focusing on the QBR competence impact driver. I explain how to set up the impact area, define what it means for a QBR to be completed, and establish the necessary status changes and automations. I recommend starting with manual updates for accuracy, especially when using AI for contextual transitions. Additionally, I demonstrate how to trigger transitions based on specific customer segments and time-based criteria. Please ensure to follow these steps carefully to optimize our impact tracking.