video1.0<iframe src="https://www.loom.com/embed/0b6600393a5a45e1a70c6e060d7123c0" frameborder="0" width="1668" height="1251" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12511668Loomhttps://www.loom.com12511668https://cdn.loom.com/sessions/thumbnails/0b6600393a5a45e1a70c6e060d7123c0-dabf19718bae812c.gif211.862In this video, I walk you through a system I've developed that addresses the gap in our call handling, ensuring that 100% of calls are managed effectively. We're aiming to elevate our current success rate from 80% to 100%, allowing every patient to have their queries answered and appointments booked seamlessly. I demonstrate how our system, tailored specifically for Willow's Health, operates through a simulated interaction with our virtual assistant, Maya. The interaction highlights our services and confirms an appointment, showcasing our commitment to improving patient care. I encourage you to consider how this system can enhance our operations and patient experience.