video1.0<iframe src="https://www.loom.com/embed/0b82d1c0495b4529b848989a84050c47" frameborder="0" width="1486" height="1114" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11141486Loomhttps://www.loom.com11141486https://cdn.loom.com/sessions/thumbnails/0b82d1c0495b4529b848989a84050c47-2f1298c84dcfe079.gif182.16This Loom explains the review stage of the Sunbound collection cycle and how to use the Private Pay dashboard to track overdue balances. The review stage happens between the 11th and 20th, and the screen example shows September 11th to September 19th. The dashboard lists overdue balances and key task categories including account setup, failed payments, needs outreach, and disputes, with examples like Carol Miller, Carol Young, and Olivia Harris. The speaker notes that these items populate from the 11th to the 19th to help locate and resolve nonpayment issues and improve collections.