video1.0<iframe src="https://www.loom.com/embed/0ba1d4366c8f42bf9b397d5255c135b5" frameborder="0" width="1822" height="1366" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13661822Loomhttps://www.loom.com13661822https://cdn.loom.com/sessions/thumbnails/0ba1d4366c8f42bf9b397d5255c135b5-4f7e2ff8ed58f5df.gif1010.518In this Loom, I walk you through the full end to end order protection and claims flow, starting with how your customers enter the experience from your checkout widget and shipping or warranty links. I show how they submit a shipping claim using order number and email, then choose a resolution like store credit, reshipment, or refund, and how the claim lands in our queue. I also cover what you can set up in settings and SOPs, use macros, and what claim automation pulls from. I review analytics like claim rate and median resolution time. No specific action was requested, but I will share Help Center articles.