<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/0bbcc99a122d40d1b9c329b373e73525&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/0bbcc99a122d40d1b9c329b373e73525-96fea8eb8315738b.jpg</thumbnail_url><duration>92.2</duration><title>Use the Access Digital Assistant</title><description>In this video, I introduced the Access Digital Assistant, our AI-powered support tool available 24-7. You can easily access it by tapping the green chat bubble after logging in. The assistant helps you with questions, service updates, and provides helpful articles. I encourage you to be specific when describing your issues and to add images for better context. If your query isn&apos;t resolved, the assistant can connect you with our support team or raise a case for review.</description></oembed>