video1.0<iframe src="https://www.loom.com/embed/0bbec115357a420ab005a2979ded07fa" frameborder="0" width="1398" height="1048" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10481398Loomhttps://www.loom.com10481398https://cdn.loom.com/sessions/thumbnails/0bbec115357a420ab005a2979ded07fa-5589d59a92cf197c.gif127.937Hey guys, in this video, I introduce a new column in Reputation Management called Shopper Replies. Shopper Replies differentiate customer replies from internal team comments, helping identify shopper interactions. I demonstrate how to filter and locate reviews with Shopper Replies, aiding reputation and customer service teams. No action requested.