video1.0<iframe src="https://www.loom.com/embed/0cf9f36453ed49afafaeb52dad270da6" frameborder="0" width="1734" height="1300" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13001734Loomhttps://www.loom.com13001734https://cdn.loom.com/sessions/thumbnails/0cf9f36453ed49afafaeb52dad270da6-2484d4ba555e216e.gif477.754In this tutorial, I walk you through connecting the virtual service agent from Atlassian to your refined sites that host your service management spaces and portals. I demonstrate how to create and customize the agent, set up intents for user interactions, and enable AI answers using your knowledge base. I also guide you on embedding the agent into your site configuration. Please ensure to test the agent by asking questions related to the intents we've set up. Your feedback on its functionality will be invaluable as we refine this tool.