video1.0<iframe src="https://www.loom.com/embed/0d41749d6f0c4f438982a4c210365b49" frameborder="0" width="1756" height="1317" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13171756Loomhttps://www.loom.com13171756https://cdn.loom.com/sessions/thumbnails/0d41749d6f0c4f438982a4c210365b49-f16e7b21b576bcc8.gif167.9795In this video, I walk through the shopper experience for new ReShop customers, specifically focusing on the return process. I explain how to select return reasons and access the ReShop option, which is available only to pre-approved customers and for box and ship returns. I detail the choices available for refunds, including instant refunds, store credit, or standard refunds, and guide viewers through setting up their ReShop account. I also emphasize the need to verify email and phone numbers during this process. No specific action is requested from viewers, but understanding this flow is essential for a smooth return experience.