video1.0<iframe src="https://www.loom.com/embed/0d5c969f1c8943719d18bb3b7e00c2a4" frameborder="0" width="1356" height="1017" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10171356Loomhttps://www.loom.com10171356https://cdn.loom.com/sessions/thumbnails/0d5c969f1c8943719d18bb3b7e00c2a4-fa52eb6c9022bf86.gif274.892In this video, I walk you through the process of identifying club members who have cancelled their subscriptions and haven't signed up for a different tier. I specifically focus on members who cancelled since March 2020 and haven't rejoined by the end of last year. You'll learn how to create a customer tag, perform a membership search, and modify customer records effectively. Please make sure to follow the steps closely, as I request you to tag and refine your search for accurate results.