video1.0<iframe src="https://www.loom.com/embed/0daa1bfda00f4ee382b783bf45edd194" frameborder="0" width="1650" height="1237" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12371650Loomhttps://www.loom.com12371650https://cdn.loom.com/sessions/thumbnails/0daa1bfda00f4ee382b783bf45edd194-4c5081df58caff30-full.jpg204.077In this video, I walk you through how to transfer calls in Convoso, highlighting two main methods: quick transfer and full transfer. I explain the options available for each method, including three-way calls, hold and call, and blind transfer. Additionally, I cover how to use the transfer window to input phone numbers, access queues, and utilize voicemail drops. I also demonstrate how to manage multiple callers, including muting and leaving a conference call. Please make sure to familiarize yourself with these features to enhance your call handling efficiency.