video1.0<iframe src="https://www.loom.com/embed/0dd71c2a7f4646938b8bc2457e8613d3" frameborder="0" width="2560" height="1920" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>19202560Loomhttps://www.loom.com19202560https://cdn.loom.com/sessions/thumbnails/0dd71c2a7f4646938b8bc2457e8613d3-611503250b6acd8a.gif319.384This Loom explains how to set up AI follow-ups across LeadTruffle messaging channels when a leader contact stops replying. It clarifies that follow-ups are separate from the initial AI message, and notes that if “AI response” is switched to “human takeover” or manual mode, AI follow-ups will not send until AI is turned back on. The follow-up cadence applies across SMS, email (including Google LSA), miss-call textback, plus Yelp and Thumbtack in-app messaging, with text follow-ups limited to 3 best practice. Users can set timing such as 30 minutes, 2 hours 30 minutes, and subsequent intervals, and can customize each follow-up with optional instructions or exact wording, while SMS may require a 10 DLC on the growth plan.