<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/0ead2b8ba61a4c389d6382896aeba460&quot; frameborder=&quot;0&quot; width=&quot;1820&quot; height=&quot;1365&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1365</height><width>1820</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1365</thumbnail_height><thumbnail_width>1820</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/0ead2b8ba61a4c389d6382896aeba460-df87a082ac8f3436.gif</thumbnail_url><duration>99.9662</duration><title>Admin - IVR configuration.</title><description>In this video, I walk you through the process of configuring IVR APIs for your account, whether you&apos;re an admin, reseller, or company. I explain how to access the IVR configuration screen and choose between our integrated providers, Twilio and OBD service. You&apos;ll need to input specific details like account SID, token, and phone number from Twilio or username and token from OBD services. Once configured, your IVR will be operational, and I encourage you to check the alerts section to further customize your IVR settings. Please make sure to gather all necessary information from your service provider to ensure a smooth setup.</description></oembed>