video1.0<iframe src="https://www.loom.com/embed/0f228b65d5954163938bbfeaaeeabef1" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/0f228b65d5954163938bbfeaaeeabef1-dc79d26fd6762cb2.gif140.116This Loom explains an approach to automate cross-border payment investigations between sender and receiver payment service providers. The speaker describes how, when issues arise, teams typically create a slack channel between the two providers involving lawyers and payment operations, due to country-specific regulators such as FinCEN in the U.S. and MAS in Singapore. They built agents that handle a case where $500,000 was sent but the beneficiary received only $487,000 by creating a process for the sender and receiver agents to share information and investigate back and forth. The prototype was built quickly during the session, with plans to extend it outside the hackathon.