video1.0<iframe src="https://www.loom.com/embed/0f6030fd5dff405f8eaa37ab48eaff8b" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/0f6030fd5dff405f8eaa37ab48eaff8b-9f6b618ae7cc16fc.gif50.916In this video, I explain the importance of mandatory topics under Manage, Topics, and how they relate to our contacts' preferences. It's crucial for ensuring that we can always reach our contacts for business-critical communications, especially regarding fines and violations. I also highlight that while contacts can opt out of non-mandatory topics, they cannot opt out of mandatory ones. If you need assistance with setting up these topics, please reach out to support at notewriter.com. I would appreciate your feedback on this process.