video1.0<iframe src="https://www.loom.com/embed/0ff7d54bbf7342f68acc1f1decf3b860" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/0ff7d54bbf7342f68acc1f1decf3b860-061365ab2773bf78.gif125.483This Loom explains how to add FAQs to Patch AI Context so Patch AI can answer common customer questions more accurately. It shows where to find the FAQ answers template under Account Settings, AI Context, using the Add Context menu. The video suggests adding frequently asked details like hours, booking and outside food policies, waivers, and visitor guidance, with a clear, specific answer example like whether you host birthday parties. It recommends setting the context to All Agents so the FAQs are used for both content and conversation assistance, and notes that if Patch AI provides an incomplete answer later, you should return to update the FAQ.