video1.0<iframe src="https://www.loom.com/embed/1021c90ed6ff4af19f48549842e2d233" frameborder="0" width="1558" height="1168" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11681558Loomhttps://www.loom.com11681558https://cdn.loom.com/sessions/thumbnails/1021c90ed6ff4af19f48549842e2d233-d424d86f9192fd54.gif606.486In this video, I discuss message templates, which are single-send communications that can be sent as emails or text messages. We have about 14 default templates available, and you can personalize them for clients, such as for birthdays or holidays. I also explain how to create your own templates from scratch, including using substitutions for personalization. Additionally, I highlight the option to use AI to help generate email content. Please remember to utilize the Flex CRM to send these templates to your clients effectively.