video1.0<iframe src="https://www.loom.com/embed/1248393e46574c4eb058e44d3b9330c6" frameborder="0" width="1728" height="1296" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12961728Loomhttps://www.loom.com12961728https://cdn.loom.com/sessions/thumbnails/1248393e46574c4eb058e44d3b9330c6-35ae5684b5cf4be3.jpg279.312In this video, I dive into the automations feature within Sprinklr, specifically focusing on TicketCreate and TicketUpdate automations. I explain how to set up these automations, including defining conditions and actions, to streamline ticket handling and improve response times. I also highlight the benefits of automating responses based on customer feedback and review ratings. Please take a moment to explore how these automations can enhance our workflow.