<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/137349138d48419b8c499ac4e39556c2&quot; frameborder=&quot;0&quot; width=&quot;1136&quot; height=&quot;852&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>852</height><width>1136</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>852</thumbnail_height><thumbnail_width>1136</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/137349138d48419b8c499ac4e39556c2-2dcdf323935a3912.gif</thumbnail_url><duration>116.839</duration><title>How to Claim Points &amp;amp; Redeem Gift Cards</title><description>In this video, I&apos;m excited to guide you through the process of claiming and redeeming your points on our new Care Group Review for the Zengage platform. Once you log in, simply click the claim button for your spot reward, and if your points don&apos;t show up immediately, just refresh your browser. You can then head to the store section to choose a gift card, like Amazon, and redeem it in $5 increments. After redeeming, you&apos;ll need to answer a fun question about a time you went above and beyond for someone in your care, which will be shared with your colleagues. I encourage you to participate and enjoy your rewards!</description></oembed>