video1.0<iframe src="https://www.loom.com/embed/140abd29aafe4d5382bd339aff4d0dbc" frameborder="0" width="1662" height="1246" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12461662Loomhttps://www.loom.com12461662https://cdn.loom.com/sessions/thumbnails/140abd29aafe4d5382bd339aff4d0dbc-4e9ea4b905151ead.gif257.026Hey everyone, I just shared an update on our Custom Insights feature, highlighting four key changes. We can now connect insights to Slack channels, target them more effectively based on call types or individuals, and choose which insights to sync with our CRM on an individual level. Additionally, we’ve improved how we write to the CRM, allowing for more flexible data management, including the ability to merge information into a single summary. I encourage you to explore these updates and consider how they can enhance your workflow.