<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/149b4b86b43a4f55961f478276c05922&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/149b4b86b43a4f55961f478276c05922-e76bc1a4f492aad8.gif</thumbnail_url><duration>309.481</duration><title>Exploring the AI Customer Support Platform and Its Multi-Agent Architecture</title><description>In this video, I walk you through our AI customer support platform, which features a multi-agent architecture. I demonstrate how the main agent classifies customer queries and delegates them to specific sub-agents, like support, order, or billing agents. I show examples of how to retrieve orders, invoices, and billing information, as well as how the support agent handles FAQs. I also explain the backend architecture and how the routing works to ensure accurate responses. Please take a look at the demo and familiarize yourself with the functionalities.</description></oembed>