video1.0<iframe src="https://www.loom.com/embed/15249a2500db43288e4ec6b35e9ea499" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/15249a2500db43288e4ec6b35e9ea499-54d5128cda23a616.gif165.468In this video, I walk you through the process of refunding a purchase and how it syncs with QuickBooks. We use Kathleen Smith's invoice for a membership program as an example, where we refund her $28.25 back to her credit card. I demonstrate how to navigate to the financial section, add a refund, and choose the appropriate chart of accounts. After processing the refund, I show you how it reflects in both Member 365 and QuickBooks. Please make sure to follow these steps when handling refunds to ensure everything is recorded accurately.