<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/152ee15cc393403f98d4d19554c1d3db&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/152ee15cc393403f98d4d19554c1d3db-00001.gif</thumbnail_url><duration>266.82</duration><title>Concern with Contact Name and Info merge in the HL CRM</title><description>In this video, I address a concern regarding the insertion of the contact name in our CRM system. I explain how, despite providing my name, email, and phone number, the contact is still labeled as &quot;guest visitor&quot; in the CRM. I highlight the issue of the contact not being merged correctly and discuss the implications of this problem. Action is requested from viewers to help investigate and resolve this issue.</description></oembed>