video1.0<iframe src="https://www.loom.com/embed/158fec40463a4246859303ed7fa2ac77" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/158fec40463a4246859303ed7fa2ac77-1702047345446.gif309.33333333333354In this video, I will demonstrate how to effectively use email and SMS communication within CaseLoad. I will show you how to compose and send emails to contacts associated with clients or matters, as well as how to attach multiple documents to an email. Additionally, I will explain how to reply to emails and forward them within Case Load. Lastly, I will cover how to send text messages to clients and receive their replies. By the end of this video, you will have a clear understanding of how to utilise email and SMS communication features in Case Load.