video1.0<iframe src="https://www.loom.com/embed/15b9fc8bea9444dd97701c2a2c577e72" frameborder="0" width="1588" height="1191" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11911588Loomhttps://www.loom.com11911588https://cdn.loom.com/sessions/thumbnails/15b9fc8bea9444dd97701c2a2c577e72-0bb0720daf061212.gif819.731In this video, I walk you through the process of connecting your email inbox to Element 451's Conversations module, specifically focusing on setting up email forwarding from Outlook. I explain how this feature works, emphasizing the importance of using a shared email address for team visibility and the need to manage privacy settings carefully. I also provide a step-by-step guide for configuring both individual and group inboxes, including how to test the forwarding setup. Please ensure your domain is verified before testing, and if you encounter issues, check with your IT department or refer to our help center for troubleshooting tips. Your action is to follow the steps outlined to successfully set up your email forwarding.