video1.0<iframe src="https://www.loom.com/embed/16097d133348452aa899385d0c441413" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/16097d133348452aa899385d0c441413-2a544993e0daad5a.gif505.418Hi everyone, in this video, I introduced our new Surveys capability in Jira Service Management Cloud, which allows you to capture feedback directly where you manage work. I demonstrated how to create a survey either from a template or from scratch, highlighting various templates available for different use cases like CSAT and Lifecycle events. I also showed how to edit surveys and implement conditional logic based on responses. Please make sure to enable the Surveys feature in your Space settings to start using this functionality. I encourage you to explore the survey builder and customize your surveys to fit your team's needs!