video1.0<iframe src="https://www.loom.com/embed/16f1bb50d34b4cadaab16d73a6988ac1" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/16f1bb50d34b4cadaab16d73a6988ac1-07952386664df468-full.jpg940.16This Loom explains how to digitize and optimize utility and public works forms in CivicReview, emphasizing conditional fields, linked resources, and streamlined applications. It covers utility connection and disconnect forms that change based on request type, including options like paperless billing affidavits and protected fields for sensitive IDs with automatic discard. It also walks through a right-of-way permit example from the Village of Mukwonago, Wisconsin, showing conditional project detail fields, plan uploads, and fee previews based on inputs like right-of-way width, number of poles, obstructions, and days. The presenter notes a pricing-tier audit finding that about 44% of users are consuming less than half their annual capacity and encourages full usage without price changes.