video1.0<iframe src="https://www.loom.com/embed/185015ba8c464577a7786046f4104d97" frameborder="0" width="1728" height="1296" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12961728Loomhttps://www.loom.com12961728https://cdn.loom.com/sessions/thumbnails/185015ba8c464577a7786046f4104d97-4329bcdd7b1069ca.gif487.6495In this video, I dive deeper into the customer intake form and its importance for tracking all leads, whether they come from online sources or walk-ins. It's crucial to capture this data to understand our ROI and identify which marketing strategies are working effectively. I emphasize the need to track walk-in traffic, as most shops can close a significant percentage of these leads, often between 60% to 90%. I encourage you to fill out the intake form whenever a customer walks in or calls, as this will help us gather valuable insights. If you need assistance or want the form embedded on your website, please reach out to us.