<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/18c77a2c0d8d489a9480ccb5c61ef61f&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/18c77a2c0d8d489a9480ccb5c61ef61f-1792f03cd51a0b9a.gif</thumbnail_url><duration>120.5</duration><title>DRISCOLL Tableside Demo: Handling Guest Service Delays 🍽️</title><description>In this video, we provide you with a demo of DRISCOLL Tableside providing fast, actionable guidance for handling a service delay with a guest. You&apos;ll see that your coach emphasizes the importance of acknowledging the issue with a sincere apology, taking ownership, and offering something to the guest while setting clear expectations.</description></oembed>