video1.0<iframe src="https://www.loom.com/embed/19349fd8a4584e0f99bb41a9c266cce7" frameborder="0" width="1108" height="831" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8311108Loomhttps://www.loom.com8311108https://cdn.loom.com/sessions/thumbnails/19349fd8a4584e0f99bb41a9c266cce7-280d3af8a24992a0.gif179.406This Loom explains how to handle rejected LOAs using new feature updates on the board. It covers three scenarios: marking a rejected LOA as actioned when client-facing input or a signature is still needed, using archive or delete when the client is no longer proceeding with advice, and resubmitting an LOA when it should be sent again, potentially to a new email or with updated details. The video also notes you can filter to view “needs actioned” items to help reduce the rejected column. Resubmission can be done via a dedicated button or through Actions, including options like adding a new LOA and changing key details.