video1.0<iframe src="https://www.loom.com/embed/19794ea472e243e19100608d16d1df58" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/19794ea472e243e19100608d16d1df58-07965d1fbfa0c474.gif457.868In this video, I introduced Journey, a tool designed for growth teams in SaaS and Marketplace businesses to identify conversion opportunities, churn risks, and expansion potential. Journey aggregates product CRM and billing data to provide real-time growth signals, allowing teams to be proactive rather than reactive. I explained the five steps to get started, including connecting your apps, mapping user journey stages, setting up health scores, and utilizing playbooks for automated actions. I emphasized the importance of focusing on the right accounts to drive and protect revenue. I encourage you to explore Journey and see how it can enhance your team's effectiveness.