<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/197fd95ee99a4c64b72167dc810d6c46&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/197fd95ee99a4c64b72167dc810d6c46-cf44d622a2bac0e0.gif</thumbnail_url><duration>156.883</duration><title>Extracting and Documenting Knowledge from Previous Owners</title><description>In this video, I share insights on extracting knowledge from experienced individuals who may be hesitant to share. I discuss the importance of utilizing quoting and working on ISO spec processes to gain valuable insights into the business. Action: Implement these strategies to learn about cost structures, processes, and customer preferences effectively.</description></oembed>