video1.0<iframe src="https://www.loom.com/embed/19be1980db8947a792864a4f4976412b" frameborder="0" width="1670" height="1252" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12521670Loomhttps://www.loom.com12521670https://cdn.loom.com/sessions/thumbnails/19be1980db8947a792864a4f4976412b-64d32602a0a59858.gif223.268This Loom requests urgent QA fixes for an online form, focusing on follow up scoring display and reliability. The author says that if it is a Leicart follow up, the score the user previously had must be shown to provide context. They also note a visual and functional issue where switching to chat loses progress, responses get stuck processing, and a refresh resets the form even though it shows auto saved status. They ask QA to identify obvious challenges and fix them so the experience meets an excellence standard to retain the client.