video1.0<iframe src="https://www.loom.com/embed/19ea19371465422b80bf17ba052acc04" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/19ea19371465422b80bf17ba052acc04-234c1b76d647fa83.gif1393.375This Loom provides a progress update and key expectations for the CCL master database migration. The master database move is the first step before any individual customer database migrations and is planned for a Sunday evening, with a likely downtime of 10:30 to 11:30 and new CCL logins impacted during that window. Please do not make care or customer changes between 8 p.m. and 11:30 p.m. for data integrity, while CM mobile will continue to work and existing CCL sessions opened before 10:30 remain unaffected. No exact migration date is confirmed yet, but customers will receive emails with notice, and in parallel to this, readiness requires Citrix plus MFA, with Parallels stopping after February 7.