video1.0<iframe src="https://www.loom.com/embed/19f61c9e2bd5490787e13aa33fbfb4d6" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/19f61c9e2bd5490787e13aa33fbfb4d6-72ecc3c736f3248f.gif294.5In this video, I explain the difference between approving individual documents and accepting a need in the loan file. I walk through an example with bank statements, highlighting how I can approve or disapprove each document separately before deciding to accept or reject the overall need. I demonstrate the process of rejecting documents when they are incomplete, and I provide a message to the borrower detailing what is missing. I also show how the borrower's experience is impacted by these actions, allowing them to resubmit the necessary documents. Please ensure that all pages of documents are provided and that no information is redacted.