video1.0<iframe src="https://www.loom.com/embed/1a7bbbac04ff405fbd4b443de0e5303e" frameborder="0" width="1672" height="1254" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12541672Loomhttps://www.loom.com12541672https://cdn.loom.com/sessions/thumbnails/1a7bbbac04ff405fbd4b443de0e5303e-853c305fcea69131.gif175.6019In this video, I demonstrate how to use Paidnice's BCC feature with sender profiles to send copies of reminder emails to associated customers in your CRM, specifically using Pipedrive as an example. This functionality is also compatible with other popular CRMs like HubSpot and Salesforce. I explain how to set up a BCC address and the flexibility we have in choosing which emails to send to the CRM. By doing this, sales reps can easily access customer correspondence, which can trigger automated follow-up activities within the CRM. I encourage you to implement this feature to keep your team informed and engaged with customer interactions.