video1.0<iframe src="https://www.loom.com/embed/1afde47ccb2d4b8cadb27cfb642699d1" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/1afde47ccb2d4b8cadb27cfb642699d1-552813ebbddcfd08.gif304.168This Loom shows how a customer agent can send payment links to customers directly within a conversation. Christian, Product Manager for Commerce Hub, demonstrates configuring a new Action for payment links in the HubSpot ecosystem, including naming the action, setting an action protection level to None, and adding up to five trigger phrases. He notes that only payment links that can receive multiple payments appear in the payment link directory, and selects a “certification deposit” link with custom response instructions before publishing. He then tests it on a website flow where the customer can pay via the secure checkout link, including booking for two people, and asks the agent to confirm payment receipt.