<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/1b1ff4050333477784d373d32f5653ef&quot; frameborder=&quot;0&quot; width=&quot;1658&quot; height=&quot;1243&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1243</height><width>1658</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1243</thumbnail_height><thumbnail_width>1658</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/1b1ff4050333477784d373d32f5653ef-00001.gif</thumbnail_url><duration>60.866666666666646</duration><title>How to Open a Support Ticket with Gatsby</title><description>Hi there, I&apos;m Rachel, a senior technical support engineer at Gatsby. In this video, I&apos;ll guide you through the process of opening a support ticket with our team. I&apos;ll show you how to navigate to the help drop-down, where you can select &quot;get help.&quot; Once there, you can ask a question or enter a keyword to find relevant articles. I&apos;ll also demonstrate how to use the &quot;get in touch&quot; feature to leave a message with your name and email address. Watch this video to learn how to efficiently reach out to our support team for assistance.</description></oembed>