video1.0<iframe src="https://www.loom.com/embed/1b5b70b2b9744d37bfec7f48f3d8f360" frameborder="0" width="1908" height="1431" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14311908Loomhttps://www.loom.com14311908https://cdn.loom.com/sessions/thumbnails/1b5b70b2b9744d37bfec7f48f3d8f360-00001.gif423.50:08 Eligibility Check Definition 0:27 Payment Responsibility Quick Notes 1:02 When does Alma conduct Eligibility Checks? 1:28 What to do if your plan changes? 2:06 Eligibility Check Timelines 2:39 How does Alma conduct Eligibility Checks? 3:56 Common reasons for an ineligible eligibility check 4:27 Payment Responsibility, Claims, and Alma's Eligibility Check 5:46 Who to reach out to with questions and how