video1.0<iframe src="https://www.loom.com/embed/1bedfd1700b347f3923a4488a7ddcaf3" frameborder="0" width="1728" height="1296" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12961728Loomhttps://www.loom.com12961728https://cdn.loom.com/sessions/thumbnails/1bedfd1700b347f3923a4488a7ddcaf3-235f2d677337a5f6.gif136.5054In this video, I provide an overview of incident management within our waste application, which is crucial for recording, tracking, and resolving issues that arise during waste collection operations. I emphasize the importance of quick identification and reporting of incidents like vehicle breakdowns and safety violations to minimize service disruption. I guide you through the process of adding incidents to the system, including both manual entry and bulk uploads. Please ensure that you familiarize yourself with these steps to maintain operational efficiency. Let's work together to keep our operations running smoothly!