<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/1ce2e6802f0d4941b460d276b5b31f3b&quot; frameborder=&quot;0&quot; width=&quot;1662&quot; height=&quot;1246&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1246</height><width>1662</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1246</thumbnail_height><thumbnail_width>1662</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/1ce2e6802f0d4941b460d276b5b31f3b-ea04566358cd5106.gif</thumbnail_url><duration>1279.2471</duration><title>Enhancing Customer Engagement Strategies</title><description>In this video, I discuss the importance of re-engaging customers through effective data management and communication strategies. We highlight how many wineries struggle with repeat sales due to time constraints, despite knowing they should be reaching out. I also share insights on using customer data to create targeted email campaigns and the significance of personal phone interactions. I encourage you to consider implementing these strategies to improve customer relationships and boost sales.</description></oembed>