video1.0<iframe src="https://www.loom.com/embed/1d95a6059af74d1d898f6db94784bde2" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/1d95a6059af74d1d898f6db94784bde2-75484e6fd5df71b1.gif986.656This Loom explains CTO Concierge, a fractional CTO service for high-level agency owners, and why it eliminates founder bottlenecks caused by technical ownership. Russ Ward, a fractional CTO who has used HighLevel for eight years and won three consecutive SaaSpreneur Gold Awards, says he takes responsibility for strategy and architecture, AI automation, integrations, custom software, reporting, troubleshooting, and continuous improvement. The process begins with defining the business problem on a call, then building and integrating the technical solution with ongoing monitoring. The offer waives a $5,000 build-out fee for the first three clients at $2,500 per month with a six-month commitment; work built is owned by the client and support is available 24-7, 365 days.